Fresh guacamole, pica de gallo salsa, and hummus made fresh to-order.
At The Prep Table, we value your feedback and are here to assist with any questions, orders, or concerns.
Feel free to reach out during business hours for assistance.
All our products, including fresh-cut fruit and vegetable packs, party platters, ready-to-cook meal kits, and other prepared foods, are perishable and made fresh to order. Due to food safety and health regulations, we cannot accept returns on any opened, used, or consumed items.
We strive to ensure every order is fresh and accurate—your satisfaction is our priority.
Refunds are processed on a case-by-case basis for issues such as order errors, quality concerns, or damaged items reported within 24 hours of receipt.
Orders are prepared fresh and are prepared on the day of your order pickup date.
Any promotional offers, discounts, or special deals (e.g., bundle pricing, seasonal specials) are subject to the following:
The Prep Table is committed to providing our customers with the finest quality and service. This commitment includes protecting the privacy of your information. You can be confident that we have safeguards to protect the personal information you give us. We receive and may store information you provide to our website. This information may include: Name, address, telephone number, email address, and purchase information and history.
The Prep Table collects personal information in the course of providing retail goods and services, program memberships, promotions, surveys or sweepstakes offers. We may collect other personal information you provide us, including information about other people, such as the name and address of a gift recipient or reference. By providing us with solicited or unsolicited personal information, you consent to our using such information, subject to applicable laws and the terms of this privacy policy.
We may use personal information to confirm your orders, deliver products and services that you purchase or request, register you as a user of our web site(s), prevent criminal activity on your account, bill you for your purchases, conduct market research via surveys sent to you, or respond to your inquiries.
We aggregate information through cookies, or alphanumeric identifiers that we transfer to your computer's hard drive through the web browser. This allows us to automatically collect your computer's network address and operating system, the site from which you linked to our site, the time and date of your visit, how you use one of our services and what products you purchase. This helps us to recognize you, customize or personalize your shopping experience and store items in your cart between visits. It also allows us to aggregate demographic and statistical data and compilations of information that do not include personal information. By doing so, we hope to understand our customers' needs so that we can provide them with new products and services or tailor existing products and services to fit their needs. Please be aware that we do not share this information with any outside agency for marketing purposes. We may provide personal information to a third party to fill your order. For example, if you purchase a product or service using a credit or debit card, your card number and transaction information will be shared with the payment processor or card issuer.
We may disclose personal information as required by law; such as in response to a subpoena, court order or a specific request by a law enforcement agency or as otherwise required by law. We may also disclose personal information to third parties investigating potential fraud or questionable activities regarding your account or the use of our services.
We retain your personal information only for as long as reasonably required. The length of time information is retained depends upon the purpose for which the information was collected.
The fact that you have trusted The Prep Table with your personal information is important to us and we take steps to maintain its security. We have appropriate physical, electronic and procedural safeguards in place to protect and secure the information we collect. To safeguard against unauthorized access, you are required to login to certain secure areas of our web site using a user name and a password. Both user name and password are encrypted when sent over the Internet. If you are unable to provide the correct password, you will not be able to access these areas.
Our website may offer links to other third party web sites for your convenience and information only. These web sites have their own privacy and information collection practices and security measures.
We may add, modify or remove portions of our privacy policy, so we encourage you to review it periodically. If you have previously accepted one of our special offers or agreements, those applicable terms and your continued use will apply to our collection, use and disclosure of personal information. In the case of a conflict, however, this privacy policy supersedes those prior policies or agreements. If our practice in using and/or sharing personal information changes in the future, those changes will be reflected in this privacy policy.